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How it works

M-Changa is an online and mobile fundraising platform. It provides the tools to create awareness and receive funds for your fundraiser – for individuals, organisations and businesses.

Explainer Video


3 Simple Steps

Step 1. Register

Choose a platform: Either Online at Start a Fundraiser, or dial *483*57# from your phone and follow the instructions.

Verify your fundraiser: Via Facebook, Email or SMS depending on the platform you have chosen.

Activate: Send KES 10 to your own fundraiser to activate it.

Customize (online only): Tell the world why you are fundraising and why they should contribute through a powerful story, engaging pictures/videos and realistic goals.

Add documents: Upload your ID and Supporting Documents to the web portal or email support@changa.co.ke to verify your fundraiser e.g. medical certificate.

Step 2. Share

Online: Easily share your fundraiser via our social network integrations.

Direct: Use Face-To-Face, WhatsApp Groups, Phone Calls, SMS etc. to invite friends and family to contribute via your Sharepage & Payment instructions.

Step 3. Collect

Mobile payments: Accept payments directly via M-Pesa PayBill, Airtel Money and Equitel, simply share the payment instructions found on your Sharepage.

Online payments: Accept payments via Visa, MasterCard, PayPal & SimbaPay, simply direct people to select their preferred channel via your Sharepage.

Withdraw: Choose between EFT transfer or mobile money. You may withdraw your funds at any time provided your balance exceeds KES 250.00. You may continue fundraising after you have withdrawn.


View My Fundraiser Page - Find the link to your fundraiser page at the top of your fundraiser page.

Summary - Track and download your Payments, Expenses & Withdrawals.

My Fundraiser Details – Set your Fundraiser Name, Target, Expiry Date & Appeal Message.

Share My Story – Write an engaging story that will show up on your public Sharepage.

Share My Video – Embed a video from Youtube or Vimeo - Click on the share tab and then the Embed tab. You will see the HTML code for embedding the video. Copy it and paste the code.

Manage Pictures – Upload images from your computer that will show on your public Sharepage.

Engage My Supporters – Get new supporters & contact existing supporters via SMS, Email, Phone & Social Media.

Manage Treasurers – Add up to 3 treasurers to make your fundraiser more secure.

Withdraw – Choose whether to withdraw funds and either continue or end your fundraiser, M-Changa service fee is 4.25% of the amount you are withdrawing. In addition, normal Safaricom, Airtel, Equitel charges apply.

Manage your SMS fundraiser by sending Keywords to 22231 at no cost.

View My Fundraiser Page - Find the link to your fundraiser page at the top of your fundraiser page.

Track the performance of your fundraiser:

STATUS - Get real time summary of your fundraiser.

PAGE – Get your fundraiser page to share on social networks.

TRACK – Get real time statement of your fundraiser.

TRACKSHARE – Share you statement with your supporters.

PAY – Donate to your own fundraiser.

Communicate with your supporters:

INVITE – Get your fundraiser invite message for supporters.

ALL – Group message all supporters via SMS & email.

OWING – Group message all supporters who have not paid via SMS & email.

FB – Post your fundraiser on your FB wall.

FBSHARE – Share your fundraiser with supporters to post on their FB walls.

TW – Tweet your fundraiser.

Withdraw your funds:

CASH – Withdraw your funds.

TR – Invite up to (3) treasures who must approve withdrawals.


DONATE – Your supporters can send this at any time to get info on donating to your fundraiser.

STOP – Your supporters can send this to 22231 to opt out of your fundraiser.